1. What Information We Gather
EnnisFare is a store run by EnnisFare Inc, a Tennessee corporation, and we gather a few kinds of information so that we can operate and refine what we offer. Those kinds fall into three groups: cookies, usage data, and personal information.
Personal Information: Opening an account, placing an order, or writing to our support staff can lead us to collect details that identify you directly. These may include your name in full, your email address and telephone number, the addresses used for billing and for delivery, and payment details such as a credit or debit card number. Should you register for an account, your login credentials are held by us in encrypted form.
Usage Data: Certain information is picked up automatically as you arrive at, move around, or otherwise engage with the EnnisFare site. Examples are your IP address, the type and version of your browser, your operating system, referring URLs, which pages you looked at, the date and time of the visit, how long you stayed on each page, and other diagnostic details. Reviewing this material shows us how shoppers move through the site, which in turn lets us refine the buying experience.
Cookies and Similar Technologies: Browsing behavior is also recorded by EnnisFare through cookies, pixel tags, and comparable tracking tools. A cookie is a small file placed on your device; cookies let us recall your settings, hold products in your cart, and study traffic patterns across the site. Section 9 of this policy covers the subject in greater depth.
2. Why We Use Your Information
The data described above supports the following activities at EnnisFare:
- Order Processing and Fulfillment: Your details allow us to complete transactions, pack and ship what you bought, and send you confirmations and status updates. Details tied to payment serve two ends only: finishing the purchase and identifying or stopping fraud.
- Communication: Your phone number or email address lets us answer questions, deliver customer support, and send transactional notices such as an order confirmation or a shipping update; where you have agreed to it, we also send newsletters and promotional offers. Marketing messages can be declined at any point.
- Service Improvement: Analytics and usage data show us how people shop, help us track down technical faults, let us strengthen how the website works, and guide the new features and products we build for our customers.
- Personalization: Information we hold may shape your experience on the site, from recommended products to search results and promotional content chosen for its relevance to you.
- Legal Compliance: Processing may be necessary to meet our obligations under applicable laws and regulations, legal process, or enforceable requests from government bodies. The same holds when we enforce our Terms of Service or act to protect the property, rights, and safety of our customers, the public, and EnnisFare.
3. When We Share Information
Your personal information is never sold by EnnisFare to third parties. Sharing happens only in the narrow situations set out below.
- Service Providers: Certain vendors we trust carry out work on our behalf, including payment handling, logistics and shipping, the delivery of email, data hosting, and analytics. Their contracts require them to apply suitable security safeguards and to use what we share strictly for the tasks we have hired them to perform.
- Legal Requirements: Disclosure may occur where the law demands it, or where we hold a good-faith belief that releasing information is needed to satisfy a legal obligation, to defend the property or rights of EnnisFare, to stop fraud or other unlawful conduct, to safeguard the personal safety of the public or our users, or to answer a valid legal demand such as a court order, subpoena, or government investigation.
- Business Transfers: Should EnnisFare go through a merger, an acquisition, a reorganization, a bankruptcy, or a sale of some or all of its assets, your personal information may pass to the other party as part of that deal. Notice of any change in ownership or in how your personal information is used, along with any choices open to you regarding your data, will reach you by email or through a clear notice posted on our website.
Every outside party that receives data from us must meet confidentiality and security standards in keeping with this Privacy Policy.
4. Our Outside Service Providers
To run and improve what we offer, EnnisFare relies on a defined set of outside service providers. The main ones that may handle your data are listed here:
- Cloudflare (CDN and Hosting): Page requests and your IP address pass through Cloudflare so that site content loads quickly and so that protections such as firewall services and DDoS mitigation stay in place. Product images and other media assets are also stored and served through Cloudflare.
- Cloudflare Workers: Submitting our contact form sends your message content, your name, and your email address through Cloudflare Workers, which routes the inquiry to our support team.
- 17TRACK: Entering a tracking number on the tracking page of our site passes that number to 17TRACK, which then pulls shipment status information from carriers around the world. Nothing else about you is needed for this to work.
- Payment Processors: Order transactions are handled by our payment processors, which receive payment information such as billing addresses, card numbers, and transaction details. Complete payment card data never sits on our own servers; our payment partners process and secure it directly.
Agreements with each provider bind them to safeguard the data they handle for us and to use it solely for the purposes those agreements name. EnnisFare has examined the privacy practices of every provider named above and is satisfied that each one meets our expectations for security and data protection.
A full, current roster of our sub-processors is available on request; write to us at support@ennisfare.store.
5. How We Protect Your Data
Guarding your personal information is a serious matter at EnnisFare, and we apply a range of measures designed to keep it from being accessed, altered, disclosed, or destroyed without authorization.
- SSL Encryption: Traffic moving between your browser and the EnnisFare website travels over the industry standard protocols Transport Layer Security (TLS) and Secure Sockets Layer (SSL), which keeps material such as login credentials and payment details shielded while in transit.
- Secure Storage: We hold personal information on secure servers to which access is restricted. Card data is managed under PCI DSS, the Payment Card Industry Data Security Standards, and our systems never keep it in plaintext.
- Access Controls: Only those EnnisFare employees, contractors, and agents whose duties require customer data may reach it, and every person granted such access is bound by strict confidentiality obligations.
- Regular Audits: Security assessments and vulnerability scans run on a recurring schedule so that risks to your data and to our systems are found and corrected.
We rely on commercially acceptable methods to guard your personal information, yet no form of electronic storage or transmission can be entirely secure. Absolute security is therefore something we cannot promise, though we do commit to acting quickly on any security incident that arises.
6. How Long We Keep Data
Personal information stays with EnnisFare only as long as the purpose behind its collection requires, together with any further period needed to meet reporting, accounting, or legal obligations.
Different categories of data are held for the periods below:
- Order data: 7 years, a span set by tax and legal compliance requirements.
- Account data: Kept while your account remains open, then for a further 30 days once it closes.
- Payment data: Never stored by EnnisFare; our third-party payment processor handles this information in full.
- Communication records: 3 years, measured from the day the communication took place.
- Analytics data: 26 months, measured from the day it was collected.
- Cookie data: Held for the durations our Cookie Policy sets out.
7. Transfers of Data Across Borders
EnnisFare Inc, the business behind EnnisFare, is based in TN, United States, and its customers are located in the United States. Where you connect to the Site from may therefore determine whether your information is sent to, held in, and handled within the United States or another country in which our service providers operate.
Reasonable steps are taken on our side to see that your personal information continues to receive an adequate standard of protection under the laws and regulations that apply. Using the Site, or handing your information to us, signals your awareness and agreement that your data may be transferred, stored, and processed in those places.
8. Rights You Hold
The law where you live may grant you specific rights over the personal information EnnisFare keeps about you. Honoring those rights is something we take seriously, and we do so in line with the statutes that apply, among them the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
- Right to Access: A copy of the personal information on file about you can be requested, and we will supply it in a structured, commonly used, machine-readable form.
- Right to Correction: Where what we hold is incomplete or wrong, you may ask us to amend or update it. Much of it can also be changed by you directly within your EnnisFare account settings.
- Right to Deletion: You can ask us to erase your personal information from our records. Bear in mind that certain items may need to stay with us so we can meet legal duties, settle disputes, or stand behind our agreements.
- Right to Opt Out: Where the CCPA applies, you may direct us not to sell your personal information. Marketing messages from EnnisFare can likewise be stopped whenever you wish, either by using the unsubscribe link in an email from us or by reaching out to us directly.
- Right to Data Portability: The GDPR gives you the ability to have your personal data sent to another organization or straight to you, so far as that is technically feasible.
- Right to Object: In some situations you may object to our processing of your personal data, with direct marketing among them.
Any of these rights can be exercised by contacting us with the details given in Section 13. Our reply will come inside the period the applicable law allows, which is normally 30 days or less. Exercising a privacy right will never cause us to treat you differently.
9. Cookies and Tracking Technologies
Cookies and comparable tracking technologies are used on the EnnisFare site to make browsing smoother, to measure traffic, and to show us how visitors engage with our pages.
Types of Cookies We Use:
- Essential Cookies: Core operations of the EnnisFare website depend on these, including holding your session open, retaining the products you have added to your cart, and allowing checkout to complete securely. Some parts of the site may misbehave if they are switched off.
- Analytics Cookies: These record how the site is used, such as which pages draw the most visits, the length of time spent on a page, and any error messages that appear. What we learn goes toward better performance and a smoother experience for users.
- Functional Cookies: Choices you make, among them display settings, region, or preferred language, are remembered by these cookies so that the site can feel more tailored to you.
- Advertising Cookies: Cookies of this kind may be used to show you advertisements matched to your browsing history and your interests. They follow your activity from site to site in order to assemble a profile and target the ads you see.
Third-Party Cookies: Outside services set some of the cookies found on our site, advertising networks and analytics providers such as Google Analytics among them. Those companies may record what you do online over time and across unrelated websites. How third-party cookies get used lies outside the control of EnnisFare, so we suggest reading the privacy policies published by those providers.
Managing Cookies: Your browser settings are where cookies can be reviewed and managed. Blocking or deleting them is possible in nearly every browser, though parts of the EnnisFare website may work less well as a result. Interest-based advertising can also be declined through industry tools such as those from the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
10. Links to Other Sites
Links to outside websites, applications, or services that EnnisFare does not own or control may appear on the EnnisFare website. We offer them purely as a convenience and for information.
The content, privacy policies, and practices of those outside sites are not endorsed by us, and we take on no responsibility for them. Once you leave the EnnisFare website for another company's site, this Privacy Policy stops applying and the visit is at your own risk. Reading each site's privacy policy and terms of service before you engage with it is something we urge strongly.
Data collection, use, or security practices adopted by the third-party sites and services we link to remain outside the responsibility of EnnisFare.
11. Privacy of Children
Personal information belonging to anyone younger than 13 is not knowingly collected, requested, or kept by EnnisFare. Our site and services address a general audience; they are not aimed at children under 13.
If it comes to our attention that details about a child under 13 were collected without a parent's verified consent, those details will be removed from our servers without delay. Anyone who suspects that a child under 13 has given us personal information should write to support@ennisfare.store so that we can act on it.
Where a user is between 13 and 18 years old, we ask that a parent or guardian read this Privacy Policy and oversee any use of the EnnisFare website.
12. Updates to This Policy
This Privacy Policy may be revised or modified by EnnisFare whenever we see the need. Each revision brings a new "Last Updated" date at the head of this page, and where the situation warrants we will also tell you by email or by posting a prominent notice on our website.
Checking back here from time to time is the best way to follow how EnnisFare is safeguarding your information. Should you keep using the EnnisFare website and services after a revision takes effect, that counts as your acceptance and acknowledgment of the revised terms.
Changes of a material nature that would meaningfully alter our treatment of your personal information will be announced ahead of their effective date, and where the law requires it you will have a chance to review the updated policy and give your consent.
13. How to Reach Us
Questions, concerns, or requests about this Privacy Policy or about the way EnnisFare handles your personal information are welcome at any time. Reach us here:
- Email: support@ennisfare.store
- Phone: (888) 641-4903
EnnisFare Inc
890 Isaac Dr, Clarksville, TN 37040, USA
Privacy matters raised with us are handled openly and without unnecessary delay. For a request that concerns your personal data, we may first ask you to confirm who you are, a step taken to keep that data secure.
Should our answer fall short, or should you believe our handling of your personal information breaks the law that applies to you, filing a complaint with the data protection authority in your area is your right.